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3.1. Maestro for Campus Administrators

Maestro for Administrators

This chapter has a set of brief tutorials for using Maestro. This tutorial covers logging in, basic navigation, and quick access to information. You may also be interested in the following tutorials:

Accessing Maestro for Screen Viewing

Navigate to the Maestro login page (new window). Log in using your credentials provided by TN eCampus staff. Typically, your login will be your FirstName.LastName. Your password is assigned. Please change your password when you login the first time to maintain database security. 


If you have multiple roles, choose the one most appropriate to your need during this session. 

Navigating the Dashboard

The dashboard is arranged with a panel of options under Home on the left side. A ribbon of data options and reports across the top. The center has some predefined reports that can be filtered once accessed. There is also a countdown timer for inactivity, a refresh button, and an arrow icon to log out at the very top of the window.

Regarding the report buttons in the center of your screen, these buttons may change from login to login, depending on where we are in the semester and as Bocavox adds functionality and report templates. Don’t be alarmed if you see no buttons, two buttons, or four buttons, as it will change periodically. These are only “quick links” to reports for viewing and may not always reflect the report type you are seeking. You can always access all of the reports through the Reports tab as well. 

Keep in mind, Maestro terminology distinguishes enrollments into two categories based on whether a given semester has started. The enrollments for a given semester are labeled Course Request until the semester begins. The same data is labeled Enrollments in the current semester.

Maestro allows users up to 90 minutes of inactivity before automatically logging out the user. If you are reading a report and not clicking anything, that is perceived as “inactivity.” You can avoid getting logged out automatically by watching the session counter in the upper right corner of your screen. You can refresh your session by clicking the link that begins “Your session will expire …”  

Dashboard capture with arrows pointing to describe items in the text.

Choosing one of the predefined reports will open a page like the one below. Please notice, the functional report header will appear at the top of the page. It will allow users to print, save, paginate, change the view, and choose between one page and the entire report. Use the search/filter fields to narrow the focus of the data.

The functional header appears at the top of report pages accessed through the report buttons. The same header does not appear if you access a report through the Reports tab on the homepage. Use the blue report buttons to get these features. Otherwise, there are similar functions in a different layout from the reports tab. 

The icon with a question mark (?) hides or shows (by toggling) the three search fields for reporting. Click it on and off to see those fields disappear and reappear.


Choosing Print will provide three options in the menu. Print to PDF saves the file as a PDF. This will automatically save to the Downloads folder. Print with Preview will provide a  preview. This action requires pop-up blocking to be turned off either entirely, or just for the Maestro site as you choose. 

Screenshot of the popup menu from the Print button with item in list: Print to PDF (same as saving PDF), Print with Preview, and Print without Preview

Choosing Save will provide several options available from the menu. Adobe PDF File, Document File, and Microsoft Excel File are the most popular for typical use. 


Screenshot of the Save button's pop-up menu items which include: Adobe PDF file, Excel file and document file, among other file types that will not be used

The Screen View will allow users to scale the view from 25% to 200%. This will not scale the size of pages saved to files or printed.

Screenshot of the Screenview button pop-up menu with sizes ranging from 25% to 200% view

The Whole Report button allows you to choose either One Page or Whole Report. This setting applies only to your view. Saving or printing will include the entire report. If you want to whittle down what is saved or printed, use the search/filter fields to narrow your focus.


Screenshot of Whole Report button with two options: one page or whole report

The Maestro system is safe to move around in and to explore. You can’t hurt anything since your access allows only for viewing, saving, and printing. More standardized reports will be forthcoming.

If you experience a technical problem, please review the Troubleshooting Maestro document (new window).


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