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4.1. Faculty Credentialing FAQ
Frequently Asked Questions
What is? How do I? Why should I?...
- Active/Inactive Status—By default all new profiles are created as Active. The data remains in the system regardless of the status. Changing status to Inactive is useful to categorize staff that have retired or left the system entirely. The data of this profile is still important, but you may choose to include the status as a report qualifier to view or not view inactive staff.
- Credential Approval—The process of reviewing credential documents, professional experience, and related materials in the FCS program is designed to document and to evaluate instructors for approval or disapproval to teach specific courses. This work is typically performed by the Chief Academic Officers (CAO) or designee.
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Credential Denial—Home institutions essentially deny courses by removing them from the profile if previously added. Non-home institutions work from the View tab of the profile and choose Deny by adding a check to courses they do not approve. Rationale for denial is also posted within the field provided. CAOs are contacted automatically for each denial of their home staff. CAOs will have the option to update or amend profiles if information was initially deficient. Once updated, denials should be reviewed and reconsidered.
- Duplicate Profiles—There should be one profile developed by the home institution for each instructor. Non-home institutions may approve or deny credentials. Instructors may have the same first and last name or other information. Different instructors should have unique D2L usernames. Compare all information before deciding to edit or remove a profile.
- Get an Account—Create a request in the HelpSpot webform
to request to add anyone that needs Profile Management or Credential Approval privileges. Add your information. Choose Faculty Credentialing in the drop down menu for How would you categorize this request? When finished, choose Submit.
- Faculty List—The Faculty tab
- Home Institution—The home institution is not only the home base of instructors, but this organization is solely responsible for creating and maintaining the profile and documentation of each instructor.
- Non-Home Institution—Instructors often teach courses courses outside of their home base, especially online. Non-Home Institutions must evaluate each instructor's credentials.
- Password—Help with Passwords
- Profile (Faculty Credentials)—A profile is the collection of directory information and supporting documents (transcripts, diplomas, signed approvals and more). It is also the place to document each approved course for instructors. An instructor may be denied to teach specific courses for specific institutions within the profile as well. The collection of information is the profile.
- Profile Management—The process of managing documents, redacting sensitive information, and entering profile data into the FCS database.
- Redaction/Blackout Text—The process to remove sensitive information from documents stored in FCS. See redacting resources
- Reports—The Reports tab
- Signed Approval Form—This form is used to document courses, degrees, professional experience and rationale for approving instructors to teach specific courses. There is a separate form for Traditional
- Support Ticket—The Help Desk
- Training—Written training is provided here in the Knowledge Books. A screencast video is also posted on YouTube
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