Home → TN eCampus Students → Course Communication → Communication Expectations
5.1. Communication Expectations
What Students Can Expect
- Instructors will follow up to messages and calls typically within 48 hours.
- Instructors will evaluate and post grades for assignments, discussions, quizzes, and exams typically within 2 weeks.
- Instructors may communicate directly by the message but most course communication is posted in Announcements, course assignments, or group messages.
What Is Expected of Students
- Regularly participate in all aspects of the course
- Frequently check the course calendar, email, and announcements for changes
- Use student resources like Student Liaisons, Smarthinking Virtual Tutoring, and the Virtual Library
- Communicate with the instructor promptly for any concerns
Remember to:
- Make sure to check the Announcement on your course homepage for group communication from your instructor
- Make sure to send email from your Brightspace (D2L) email account to the instructor. You can do this by going to the Classlist on the NavBar and choosing the instructor's name to open a new message window.
- It is strongly recommended that all student/instructor communication occur in the Brightspace (D2L) learning environment and not via outside email.
If you have called or emailed and still have difficulty reaching your instructor, then contact the Help Desk or TN eCampus Student Liaison
.
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