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6.29. Email Communication in D2L

D2L Email

One of the advantages of online teaching and learning is that nearly everything communicated between faculty and students is automatically documented, whether in course communication (announcements, activity directions, or other content information) or course email. This documentation is valuable for both student and instructor to understand and to review communicated information and may be useful as documentation if any problems arise.

Use Course Email

D2L provides a means of communication by email (course email in D2L) within the course, but this is a closed email system. Instructors and students are highly encouraged to use the internal communication platform instead of external sites, such as Yahoo, Gmail, or Outlook.

Getting Started with D2L Messages

A direct link to your D2L email is provided at the top of your course homepage located on the minibar. Select Email from the expanded menu.

Email icon selected on the minibar opens a menu with another email icon linking to the page.

Email Preference Settings

Before getting started sending and receiving messages, setup Email Settings by choosing Settings with the gear icon.

Settings gear icon highlighted.

It is recommended to choose Track activity for messages sent to internal email addresses and Save a copy of each outgoing message to the Sent folder. Both must be checked to monitor message activity. (Include original message in email replies is optional.) Monitoring activity for messages is a good option to ensure students are engaged in the course. Unread messages could be a sign students are not active in the course. Take a moment and make these settings.

Track activity for messages sent to internal messages and Save a copy to sent messages both checked and highlighted.

Once this feature is activated, it is very easy to check the message activity. Select a sent message and choose View Recipient Activity. The date, time, and action will present in a new window.

View Recipient Activity selected and Read Email highlighted in new window.

Compose or Read Messages

This system works much like other email products. Choose the Compose button to start a new message or select a message to read from the list.

Compose and sample message highlighted.

Message to Class

Messages can easily be sent to individuals from the email tool. To send messages to the entire class, instructors may use the Classlist tool to send group messages. The Classlist same frame tutorial is also found here in the Knowledge Book pages.

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