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4.9. Redact PII with Adobe Acrobat Pro

Redacting with Acrobat Pro

Redaction is the modification or revision of a document to remove confidential or sensitive information. There is a wide array of methods and tools to accomplish this task. We will explore the steps using Adobe Acrobat Pro in this tutorial. It should also be noted that the basic and free version of Acrobat Reader will not redact documents. If you do not have access to the pro version, there are many other products that do offer full redaction. Check with your IT support to learn about tools available to your institution.

Document Preparation

The first step is to maintain the original file in its original condition.  Always make copies of original documents before making any alterations. From a paper document, use a scanner to make digital copy of the file and save it to the PDF file type. (Scanner technologies and software options vary by use. Seek additional assistance if you are not familiar with the steps.)

Export Electronic Files to PDF

Many programs offer an Export or Save As option to create PDF file types. From the Microsoft Word File menu, choose Export and Create Adobe PDF. The new file will be the working copy for this task. Do not alter the original.

Screencast of image MS Word Export Menu. Export and Create Adobe PDF have red box drawn around.


Reduce PDF File Size

If the original file is a PDF file type, and not the institutions only original file, then use this file as the working copy. Otherwise, save an additional copy.

From the File menu in Acrobat Pro, choose Save As/Save As Other and then choose Reduced Size PDF. In some software options, Export is another way to create a PDF, but in this version of in Acrobat Pro it will only create other file types like Word and Excel.

Screencast image of Adobe Acrobat Pro showing Save As Another menu option highlighted and extended to Reduced Size PDF.

Tip: Be careful not to create file sizes over 2 MB. Choose options that reduce the file size.


Redaction

From the working copy opened in Acrobat Pro, review the document for sensitive information. Choose Tools and scroll down to Redact if you have not used this feature before.

Screencast image of Adobe Acrobat Pro Tools menu circled in red. About mid-page Redact icon circled in red with option to Add. Working tools menu on right-hand side.     
          

Choose Add to add Redact to your tools list on the right-hand side.

Screencast image of Tools in use from the right-hand side of previous image. Redact is circled in red to select it.


Selecting Redact adds it to the tool bar at the top of the window. Select Mark for Redaction.

Screencast image of active tool bar for Redact. Mark for Redcation is circled in red.


Selecting Mark for Redaction prompts this reminder response about the steps. You will mark up the sensitive information and then Apply changes when you are finished.

Screencast image of dialog box that pops up. Box reads: Redation allows you to permanently blackout and remove sensitive content. Redaction requires two steps: 1. Mark for Redaction  2. Apply Redactions. Note: Redactions are not applied permanently until you select Apply Redcations.


Sample Page

Our sample document is a resume with address and contact information. Use the mouse to select any personal information that should be redacted.

Sample resume for Ryan Hammond. Address, phone and email address information has been selected in red awaiting redaction.


Once the selected items are covered, go back to the tool bar to Apply changes.

creencast image of active tool bar for Redact. Apply is circled in red.


Sample resume for Ryan Hammond. Address, phone and email address information has been blacked out or redacted.


Review and Save

Review the selections for accuracy and Save the file to make the redactions permanent in Acrobat Pro. 

Screencast image of Adobe Acrobat Pro showing Save As Another menu option highlighted and extended to Reduced Size PDF.

Distribute as appropriate. These are basic steps to personal information redaction. Each institution is responsible for developing and implementing safe document handling procedures.



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