HomeTN eCampus FacultyWorking with the TN eCampus TeamEscalate Student-Success Concerns

2.3. Escalate Student-Success Concerns

Report It Now

In an effort to better equip faculty and support students, TN eCampus has implemented an easy way for instructors to escalate student-success concerns.

Research indicates that early alert systems can be a key component of successful student-retention strategies and can be particularly effective when used to connect at-risk students to vital support resources.  Additionally, best practice suggests that student engagement problems tend to persist without some form of intervention.

Steps You Can Take Now

TN eCampus is dedicated to the success of its students. As such, we are asking all faculty to alert us of student engagement and performance problems as soon as they arise-- via the Report It Now button, located on each course home page.

Clicking the Report It Now button will provide feedback for students who are either not actively engaging OR who may be performing at an “at-risk” level. Your escalation will notify both TN eCampus Student Success staff and the student's home campus.

Complete the Form

A support request form will open. This is the same form you would use to complete other support requests. Complete as much information as you can in the text fields and dropdown menus.

  1. Enter your name, email address, and phone number.
  2. Choose Yes for Urgent Request.
  3. Choose Student Early Alert to categorize your request for this type of concern.
  4. Choose Instructor or another appropriate staff role.
  5. Provide specific information for the student, course section, and the concern for the student. You may attach a file if you have further documentation you would like to include.

Report form with sample data provided to encourage instructor contact information and specific information about the student, course and concern. 

Type the Security Word in the text field. (The word changes each time.)

References:

Early Alert Systems in Higher Education (Hanover Research) 

 

Knowledge Tags

This page was: Helpful | Not Helpful